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Word list for UIDBuy orders, from QC to volumetric weight

Shopper slang, UIDBuy's own status names, and the Chinese words you will meet in option menus. Then where to find help when something goes wrong.

Fifteen words from UIDBuy screens and shopper slang

Glossary
QC photosThe warehouse's pictures of your item on arrival. UIDBuy's free set covers three fixed angles; extra close-ups cost CN¥1 each.
GL, RLShopper shorthand, green light and red light, for keeping an item after the photos (GL) or asking for a return or exchange (RL). UIDBuy itself does not use the terms.
Stocked inThe status an item gets when it is in the warehouse and inspected. The 120-hour return window and the storage count start here.
WarehousedThe status the storage rules count from: 90 days for items UIDBuy bought, 60 for forwarded parcels.
Detailed photoUIDBuy's name for a paid close-up shot to your brief, CN¥1 each, up to 20 per item.
Rehearsal packingA trial run: the warehouse packs and weighs your items so you see the true weight first. CN¥20 per parcel.
ConsolidationSeveral stored items in one box, so the opening weight block is paid once.
First weight, continued weightRoute pricing in two parts: a fixed charge for the first block (often 500 g) and a charge for each further block.
Volumetric weightBox volume turned into kilograms. UIDBuy's estimator divides cm³ by 6000; its help centre gives 5000.
DeclarationThe value and description written on the customs form. UIDBuy offers a system mode and a personalised one.
ForwardingSending your own purchases to the UIDBuy warehouse for shipping on. Free storage is 60 days.
DIY orderAn order for something you describe rather than link, handled by UIDBuy staff.
HaulShopper slang for a combined parcel, and for the unboxing that often follows online.
均码One size. Fine on caps; a warning on garments.
Delivery Over 30 Days, 20% Shipping BackThe label on every UIDBuy route quote on 22 October 2026, part of the Deliver Late, Money Back campaign.
Grid of twelve Chinese option menu words with English meanings
Twelve menu words, drawn by Fox Finds.

Sizing words are explained in more depth on size charts decoded.

Live chat, support inbox, Discord: UIDBuy's own help

Chart of UIDBuy's help centre: 28 shopping agent articles, 22 warehousing and shipping, 10 account and payment, 9 after-sales, 7 rules
Drawn by Fox Finds from the help centre index of 22 October 2026.

Need help with an order? Start with UIDBuy, not with us: we cannot see your account. The live chat on uidbuy.com is listed as open around the clock, the support address is [email protected], and the Discord server linked from the contact page showed a member count of 5,329 on 22 October 2026. The help centre holds 76 articles in five groups; the chart shows where each group is covered on this site.

UIDBuy help centre index with categories down the left side
The help centre, captured 22 October 2026.